We will always ensure we work with you to make sure you have the right staff and we can, in most circumstances, offer a free day shadow shifts before commencement of any assignments. This enables our staff to familiarise themselves with the environment and for you to see if you like them before you book them.

We can therefore ensure that all our support Workers and Healthcare workers deliver the standard of care you require. The intensive training programme also gives us the opportunity to assess and get to know every member of our staff, helping us to employ them, where their strengths will most benefit our clients

Here is an example of the training we provide for our staff. This is not an exclusive list as there may be other courses we would require our staff to complete depending on the job role:

Care Certificate:

• Understand your role
• Your personal development
• Duty of care
• Equality and diversity
• Work in a person centred way
• Communication
• Privacy and dignity
• Fluids and nutrition
• Awareness of mental health, dementia and learning disability
• Safeguarding adults
• Safeguarding Children
• Basic Life Support
• Health and Safety
• Handling information
• Infection prevention and control
• Moving and Handling
• Theory and Practical
• Medication
• Administration